Privacy Policy
Last Updated: April 3, 2025
Introduction
At Heartly AI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect several types of information from and about users of our website, including:
- Personal identifiers such as name, email address, and phone number
- Payment information when you make purchases
- Usage data about your interactions with our website
- Device and browser information
How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Responding to your comments, questions, and requests
- Sending you technical notices, updates, and security alerts
- Monitoring and analyzing usage patterns and trends
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Responding to your comments, questions, and requests
- Sending you technical notices, updates, and security alerts
- Monitoring and analyzing usage patterns and trends
Data Sharing and Disclosure
We may share your personal information with:
- Service providers who perform services on our behalf
- Business partners with your consent
- Legal authorities when required by law
- In connection with a business transaction such as a merger or acquisition
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to personal information we hold about you
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction of processing of your data
- Data portability
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Cookie Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. We use different types of cookies for various purposes:
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off. They are usually set in response to actions made by you such as setting your privacy preferences, logging in, or filling in forms.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
- Marketing Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
Cookie Consent
When you first visit our website, you will be presented with a cookie consent banner that allows you to choose which types of cookies you accept. You can change your cookie preferences at any time by clearing your browser cookies and revisiting our site.
Managing Cookies
Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
Please note that restricting cookies may impact the functionality of our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@heartlyai.com
Address: BLK 254 Yishun Ring Road, Singapore 760254